A delivery process built around evidence.
Discovery, design, build, validation, deployment and improvement — each stage ends in a deliverable you can review, and you can stop after any of them.
Six stages, six deliverables.
The stages are the same for AI and software work; what changes is how much evaluation each needs.
- 01
Discover
Interviews with the people who do the work, a map of the systems involved and a measured baseline.
Use-case brief
- 02
Design
Architecture, data flows, permissions, review points and the evaluation plan.
Solution design
- 03
Build
Short iterations with a demo and a staging release every two weeks.
Working increments
- 04
Validate
Testing against real tasks and edge cases, compared with the baseline.
Evaluation report
- 05
Deploy
Staged rollout, starting with human approval on consequential actions.
Release plan and runbook
- 06
Improve
Monitoring, regular reviews of failures and a backlog of improvements.
Monthly report
How we work with your team.
A named delivery lead, direct access to the engineers and decisions written down.
- One named delivery lead for the engagement
- Your backlog, your priorities, weekly check-ins
- Shared channel with the engineers building the system
- Architecture and key decisions documented as they are made
- Handover documentation and runbooks in every engagement
Three ways to work with us.
Discovery sprint
For a use case that needs shaping before anyone commits to a build — scope, data, feasibility and a plan.
- Workshops with the people who do the work
- Data and system access review
- Feasibility prototype where useful
- Phased plan and fixed-price proposal
Build and launch
For a defined system with a clear first release — an agent, an assistant, an integration or a product.
- Cross-functional delivery team
- Releases to staging every two weeks
- Evaluation suite and monitoring
- Handover documentation and runbooks
Run and improve
For systems already in production that need monitoring, tuning and a team that keeps extending them.
- Monitoring of quality, cost and latency
- Regular evaluation runs
- A standing backlog of improvements
- Scale the team up or down each quarter
Questions about working together.
[email protected] →Discovery is a fixed fee. Fixed-scope phases are quoted as a fixed price; ongoing teams are billed monthly.
You do. Copyright in code, designs and documentation transfers to you, and it is written into the contract before any work starts.
Yes, before the first technical conversation if you prefer. We can use your template or ours.
Every project includes a defect-support period and handover documentation. Many clients then keep a smaller team for monitoring and improvement.
Plan a discovery call.
Tell us about the workflow or product. We reply with questions, a suggested first step and who would work on it.