AI for insurers that keeps adjusters and underwriters in charge of the decision.
We help carriers, managing general agents and brokers handle the documents and correspondence that surround every claim and submission, with human review at each decision point and a clear record of what the system contributed.
- Claim file summarization
- Loss run extraction
- Fraud indicator review
- Subrogation opportunity flags
Workflows we work on
- 01
First notice of loss and claims intake
Claim notifications arrive by form, email, phone transcript and photo. Details are extracted, coverage-relevant facts are checked against the policy, and a structured claim file is opened for the adjuster with gaps listed.
- 02
Underwriting submission intake
Broker submissions with applications, schedules and loss runs are read and normalized into the underwriting workbench, and the underwriter sees what is missing or outside appetite before starting review.
- 03
Coverage and wording questions
Claims and service staff ask whether a situation is covered under a given policy form and receive the relevant clauses, endorsements and internal guidance, cited, for them to interpret.
Constraints we design for
Coverage decisions stay human
The system can surface clauses and inconsistencies. It does not approve, deny or settle a claim, and its outputs are worded to support rather than replace that judgment.
Fairness and explainability
Any scoring used in underwriting or claims triage is documented, tested for unwanted bias against your criteria, and explainable to a regulator or policyholder.
Policy form versions
Answers must reference the form and endorsement version in force on the loss date, not the current wording.
Legacy policy systems
Core systems are often decades old. We integrate through available interfaces and staging data rather than requiring a platform change.
Use cases we can explore
Where we start
Discovery begins with a few direct questions about your operation.
- 01Where do claims or submissions wait longest before a person can act on them?
- 02Which document types arrive in the most inconsistent formats?
- 03What would your compliance team need to see before approving an AI-assisted triage step?
- 04How are policy forms and endorsements versioned and stored today?
Relevant solutions and services
- Document IntelligenceClassify, extract, check and route incoming documents, with people reviewing the exceptions.
- Fraud & Risk SignalsScore transactions, claims or applications for risk and send the suspicious ones to investigators with the reasons attached.
- Enterprise Knowledge AssistantAnswer staff questions from your own policies, procedures and records, with sources shown and access rules respected.
- AI AgentsAgents that take approved actions across your tools, with permissions, review points and monitoring built in.
- NLP & Conversational AIThe language layer underneath chat, voice and document systems — understanding, extraction, classification, dialogue management and multilingual support.
- Machine Learning & Predictive AnalyticsForecasting, classification, anomaly detection and recommendation models trained on your data and evaluated against the decisions they support.
- Responsible AI & GovernancePractical ownership, review, privacy and audit controls that let teams ship AI without losing track of what it does.
Questions buyers ask
No. We build systems that prepare claim files, surface relevant policy language and flag inconsistencies. Coverage and settlement decisions stay with licensed adjusters and your claims authority rules.
Tell us the workflow you want to improve.
Tell us about the workflow or product. We reply with questions, a suggested first step and who would work on it.