AI for utilities managing long-lived assets and a workforce in the field.
We help energy, water and utility operators turn inspection records, sensor data and engineering documents into support for field crews, reliability planners and customer teams, while keeping operational systems protected.
- Vegetation and defect screening
- Work order summarization
- Load and demand forecasting support
- Customer outage assistant
Workflows we work on
- 01
Asset inspection and condition review
Drone, vehicle and crew inspection images of lines, poles, pipes or substations are screened for visible issues, tagged to the asset record and queued for an engineer to confirm and prioritize.
- 02
Field crew knowledge on the job
Crews ask about equipment procedures, safety steps and past work at a site from a mobile device, including with poor connectivity, and receive answers drawn from approved manuals and work history.
- 03
Outage and high-bill customer contacts
During outages or billing cycles, customer questions are answered with current outage status and account information, and cases needing an adjustment or field visit are routed with the context attached.
Constraints we design for
Critical infrastructure security
Operational networks are isolated. We work with approved data exports and read-only interfaces and follow your security architecture for anything near control systems.
Safety-critical information
Answers about safety procedures cite the controlling document and version, and crews are directed to that document rather than to a paraphrase alone.
Long asset histories
Records span decades, formats and acquired companies. Data preparation is part of the work, not an assumption.
Regulatory reporting
Where outputs inform reliability or regulatory reports, the underlying data and methods are documented for review.
Use cases we can explore
Where we start
Discovery begins with a few direct questions about your operation.
- 01Which inspection program produces more imagery or data than your engineers can review?
- 02What knowledge do field crews currently get by calling a colleague?
- 03Which data can leave operational networks, and through which approved path?
- 04Which customer contact peaks strain your service teams most?
Relevant solutions and services
- Predictive MaintenanceUse equipment signals and maintenance history to rank which assets need attention, so maintenance teams can plan work before failures.
- Enterprise Knowledge AssistantAnswer staff questions from your own policies, procedures and records, with sources shown and access rules respected.
- Demand ForecastingForecast demand by product, location and week, with the uncertainty visible, so planners can make and explain their decisions.
- Customer Support AgentsResolve routine customer inquiries from your policies and live account data, taking approved actions and handing everything else to your team.
- Computer VisionImage and video models for inspection, counting, monitoring and visual document work, built for the conditions they will run in.
- RAG & Enterprise Knowledge SystemsAnswers drawn from your own documents and data, with sources shown, permissions respected and content kept current.
- IoT & Edge SoftwareDevice connectivity, edge processing and data pipelines that turn equipment signals into records your teams and models can use.
- CybersecurityApplication security, testing and secure engineering for the software and AI systems you build and run.
Questions buyers ask
No. We work with data exported through approved paths and provide recommendations to people. Control actions remain within your operational systems and procedures.
Tell us the workflow you want to improve.
Tell us about the workflow or product. We reply with questions, a suggested first step and who would work on it.